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Privacy Policy

Privacy Policy

STUDYMASTERS.MY (“STUDYMASTERS”) view and treat your Personal Data seriously.

In order for us to provide you with the best possible advice and offers on education products, we will be collecting, processing and using your Personal Data. Therefore we have put together a Privacy Policy that guides how STUDYMASTERS will collect, process, use, disclose, transfer and store your Personal Data. All of these activities are essential for our business so that we keep this great service completely free for you to use.

Please take some time to read our Personal Data and Privacy Policy so that you understand your rights on the matter.

Your Personal Data is information that relates directly or indirectly to you, who is identified or identifiable from that information or from that and other information. During the course of your transaction and dealings with STUDYMASTERS, you may be requested to furnish your Personal Data from time to time. STUDYMASTERS and its third party service providers may share the Personal Data with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve STUDYMASTERS’ products and services.

When you become a user of STUDYMASTERS’ website, we may collect a variety of your Personal Data, which may include your:

  1. Name;
  2. Telephone number (home, mobile, office);
  3. Email address;
  4. Social Media account Username;

The list of personal data stated above is not exhaustive and may include other personal data depending on the nature of dealings or transaction.

Your Personal Data that STUDYMASTERS collect allows us to process the necessary transaction in relation to our services that you have opted for. The collection of such data is also used in order for us to provide an optimized and customized user experience for our website users.

Your Personal Data that STUDYMASTERS collect allows STUDYMASTERS to keep you posted on STUDYMASTERS latest service or product announcements and upcoming events. It also helps STUDYMASTERS to improve on our products and services. From time to time, STUDYMASTERS may use your Personal Data to send important notices, emails, letters or sms, like communications about purchases and changes to STUDYMASTERS terms, conditions, and policies. If you do not wish to be on our mailing list, please let STUDYMASTERS know in writing. As such information is crucial to your custom with STUDYMASTERS, you ought not to opt out of receiving such communications.

STUDYMASTERS may also use your Personal Data for internal purposes such as auditing, data analysis, and research to improve STUDYMASTERS products, services and customer communications. STUDYMASTERS may also share, trade or sell your Personal Data to third party providers that provide services such as marketing research, direct marketing, information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in STUDYMASTERS’ products and services and conducting customer research or satisfaction surveys.

STUDYMASTERS may also disclose your data to third parties such as enforcement agencies or governmental departments pursuant to the requirements of the law or to comply with any court order.

STUDYMASTERS takes the necessary precautions, both administrative and technical to safeguard your personal information against loss, theft, misuse and unauthorized access, disclosure, usage, alteration or destruction.

STUDYMASTERS shall endeavour to make it easy for you to keep your information accurate, complete and up to date. We will retain your personal data for the period necessary to fulfill the many different purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging into STUDYMASTERS’ website at STUDYMASTERS.MY.

For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if STUDYMASTERS is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through STUDYMASTERS website at STUDYMASTERS.MY.

In order for STUDYMASTERS to improve on the quality of its services and products as well as to customize user experience, we may track user behaviour on its websites by using “Cookies”. A cookie is a small text file that is stored on your computer that provide us with information about your online use of our website to help us customize your user experience and make our website more user friendly.

If you have set your web browser to warn you before accepting cookies, you should receive a notice message with each cookie. You may decline the use of cookies by opting to turn them off in your web browser but please note that in doing so, this may affect our ability to render the best user experience on our website.

This website uses the following cookies:

Google Analytics
The Google Analytics cookie allows us to see information on user website activity including, but not limited to page views, referral and average time spent on the website. The information is de-personalised and is displayed as numbers, meaning it will not be tracked back to individuals, which helps to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to ensure you have the best user experience possible.

DoubleClick
We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on the website. This allows us to provide targeted advertising in the future.

If you have any questions regarding this policy, please contact the following:-

Address:
A-3-01, Jalan OS, 
One South Street Mall, 
Taman Serdang Perdana, 
43300, Seri Kembangan, Selangor.

Email: enquiry@studymasters.my
Telephone: 603 9543 9323

STUDYMASTERS reserves the right to update and amend this policy from time to time. Any material changes will be posted on our website with the updated Privacy Policy.